How to fix Now TV Remote not Working? [7 Easy Fixes]

Now TV Now has undoubtedly taken entertainment convenience to another level. The company is based in the United Kingdom and owned by British satellite television provider Sky.

It is a subscription-based company that uses a Now TV remote and a stick.┬áSometimes people complain that Now TV Remote is not working. Well don’t worry, we have got you covered.

A quick fix for the Now TV remote not working includes replacing batteries. Remove old batteries. Press and hold the power button for around 30 seconds. Clean the terminals of batteries. Wait for another 1-2 minutes. Finally, install new batteries in the remote. Hopefully, that’ll solve the problem.

If it doesn’t, we have several other ways to fix it.

4 Reasons Why Now TV remote is not working:

Now TV Remote not Working

There are several reasons why your Now TV remote is not working. But the most common of them are listed below:

1. Dead Batteries:

This is the most cause of why your Now TV remote not working. Weakened or dead batteries won’t allow you to use your Now TV remote.

Whenever a Now TV remote issue arises, try replacing batteries first before doing anything.

2. Stuck Buttons:

Sometimes, your Now TV remote buttons might get stuck or are faulty. This can be the reason why your Now TV remote is not working. Inspect the remote for any possible physical damage.

3. Improper Pairing:

For any remote to work, it needs correct pairing with a Smart TV. If your Now TV remote is not paired correctly with your TV, you might not be able to use it. 

4. Signal Blockage:

If there is any physical or electromagnetic interference between your TV and the remote, your remote will not work.

Try removing electrical devices in between and remove any physical blockage between your TV and remote so that it can sense IR signals correctly.

Troubleshooting Tips for Now TV remote not working:

Sometimes, the problem is trivial, but if you can’t get out of it, it can cause a severe headache.

As with all devices, issues occur time after time. Now TV remote sometimes doesn’t work and can be a pain in the neck.

You can’t use your Now TV subscription, making it worthless. But hey! There are a few ways in which you can try to fix this problem once in for all. So, let’s get on with it!

Fix 1: Replace Old Batteries

As discussed earlier, batteries can be the main reason why your Now Tv remote is not working. See the old batteries for any physical damage.

Look for any white crystalline substance on the terminals of the battery. If such a thing is visible, it’s time to change batteries.

Start by taking out the old batteries and cleaning the battery’s terminals. Now place two fresh AAA batteries in the remote. Hopefully, by now, your remote will start working again.

Fix 2: Power Cycle or Soft Reset your Now TV stick

The power cycle is kind of a soft reset or reboot of the Now TV stick. The power cycle is a proven way to fix any potential problems in smart devices.

Don’t know where to begin? Don’t be concerned. We’ve got you covered. Here’s how you can do it.

  • Disconnect your Now TV stick from the television.
  • Now remove the cable that connects the stick remote to power.
  • Wait for around 30 seconds.
  • Plug the device back.

Wait for some time until the process initiates. One thing that might help is removing your remote’s batteries before doing the power cycle and placing it back when it’s done.

Fix 3: Power Reset your Now TV remote

A complete reset might be beneficial in this case as it removes many problems. That’ll help clear up the clutter and remove all of your Now TV remote data.

Removing data restores the default factory settings of your Now TV remote. Here’s how you can do it:

  • Start by removing the batteries from your Now TV remote.
  • Find the reset button.
  • Press and hold it for around 15-20 seconds.
  • Position the batteries back in their place after about a minute.
  • Pair it up with the stick and see if it works now or not.
  • Keep both the stick and remote close to each other.
  • Set the interface of Now TV to stick to the home screen.

Fix 4: Finding a Stuck Button

Sometimes may be as simple as a stuck button. The stuck button won’t allow you to use your Now TV remote. It hinders remote connectivity.

The problem looks easy to fix, but it can be hard to find that mischievous button at times. One quick way to fix it is to press all the buttons one by one to see which one is really faulty.

If there is some kind of physical blockage or some dirt stuck in that button, remove that immediately. Now see whether the remote works or not.

Fix 5: Restarting the Box

This one is quite basic, and many people would’ve tried it, but if you aren’t one of those, this one’s for you. We recommend doing it the following way.

  • Remove the batteries of your Now TV remote.
  • Now disconnect your Now TV stick from the source.
  • Please wait for a minute and then plug it back in.
  • It will take some time to initialize.
  • After initialization is done, put the batteries back in the remote and see if it works now or not.

Fix 6: Connecting to the Right WIFI

As funny as it sounds, sometimes people complain that their Now TV Remote not working and all they are doing is connecting to the wrong WIFI. Lol.

Check whether you are connected to the proper WIFI to use your Now TV remote. Keep the router within a reasonable distance, so there aren’t any connectivity issues.

Newer Now TV devices use the WIFI of your home to connect, so you can essentially use them, pointing them wherever you want.

The older Now TV box came with an infrared remote and did not have this feature. If you have that infrared remote, make sure that there isn’t any physical or electromagnetic interference between your TV and remote.

Now TV Remote Control

Fix 7: Re-Pairing up with the Now TV stick or box

Have you tried repairing your Now TV remote with a Now TV stick or box? If you haven’t, then this might solve your issue.

I might sound new here, but there’s a secret pairing button on the back of your Now TV remote, probably under the back cover.

This remote can help you to pair up again Now TV remote with the streaming device. Here’s how you can do it:

  • Remove the back cover and the batteries inside.
  • Restart the device as discussed earlier.
  • Find a small black button at the back of your Now TV remote.
  • Press and hold it for around 5-10 seconds.
  • The pairing procedure will begin and take around a minute to finish.

A flash on your Now TV remote indicates that both devices are pairing up. Once both are paired up, the flash stops. See if it works now or not.

Other Common Now TV Remote Problems:

As we are talking about Now TV Remote not working. During my research, I found that people are complaining about a couple more Now TV Remote Problems.

So, I thought let’s also include the diagnosis of these problems too, in case you might encounter them in the future.

How do I get my Now TV remote to adjust the volume again?

What’s even the point of subscribing to a service if you can’t avail of basic benefits from it? Turning volume up and down is the most straightforward operation a TV remote does.

If it malfunctions, it is as if the entire remote has stopped working. Well, it sometimes happens, even with the updated remotes.

The problem might be because somebody by chance has enabled the mute button. See in sound settings for this option.

If the mute button is enabled, disable it and unmute it. Increase and decrease the volume to test if you can now control it.

How to fix my Now TV remote flashing?

A common problem among users is that the Now TV remote keeps flashing. In this scenario, you are not able to change channels or essentially perform any operation on your Now TV remote.

This problem occurs because of a possible physical or electromagnetic obstruction between the Now TV stick/box and the Now TV remote.

It might also be caused due to improper synchronization between the two. Here’s a quick fix to get rid of this problem.

Check whether both devices are paired up or not. See the Bluetooth connection between the two. Remove any kind of interference between your Now TV remote and Now TV device.

One reason your remote isn’t functioning might be wireless gadgets linked to another device.

Check whether the batteries in your remote are up-to-date or not. Check for any physical damage, and if any, replace the batteries.

Some Sony TV Related Common issues:

Final Thoughts

Problems like these are easy to solve. To tackle such a basic problem, you don’t need to be an expert. Just follow the steps and try all the tricks, and most probably, your Now TV remote will start working again.

One quick tip is that you can also use your mobile phone as a Now TV remote. Still, if nothing works, then you can try contacting the company about the issue.

I hope this was a helpful guide for you and you are actually able to get rid of this problem.


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